SystmConnect — Kensington Partnership (NHS online triage)

Digital twin of the TPP SystmConnect online-consultation flow for Kensington Partnership at Kensington St HC (Bradford, OrgId B83052), merged from 33 captured production agent journeys covering 13 questionnaire branches (follow-up, breathing, stomach, fit note, new condition, misc clinical, existing condition, skin, cough/cold, UTI, musculoskeletal, medication, admin), the questionnaire-selection page, captured error states and a validation-error loop.

digital twinstatic — no JSscrubbed source

Start the journey →  |  notes.md  |  manifest.json  |  all twins

Captured pages (journey order)

#PageHeadingOriginal requestHow to proceed
1Start Online ConsultationHow can we help?GET /2/OnlineConsultation?OrgId=B83052Landing page ('How can we help?'). Captured category tiles route to their branch (directly to an information page when the category has a single questionnaire, via the questionnaire-selection page otherwise); uncaptured tiles intentionally 404. Do NOT use the SystmOnline/NHS login buttons (not part of any recorded journey).
2InformationFollow up - Previous contactGET /2/OnlineConsultationInformation?ess=FOLLOWUP
3Follow up - previous contactFollow up - Previous contactGET /2/OnlineConsultationQuestionnaire?ess=FOLLOWUP
4DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=FOLLOWUP
5SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=FOLLOWUP
6Select QuestionnaireNew conditionGET /2/OnlineConsultationSelectQuestionnaireQuestionnaire-selection page for multi-questionnaire categories. See the coverage table in notes.md for which questionnaires are captured.
7InformationNew condition - Breathing problemsGET /2/OnlineConsultationInformation?ess=BREATHING
8Breathing problemsNew condition - Breathing problemsGET /2/OnlineConsultationQuestionnaire?ess=BREATHING
9DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=BREATHING
10SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=BREATHING
11There is a problemThere is a problemGET /2/OnlineConsultation?OnConCategory=7Captured error state: the site's 'There is a problem' page for the category-7 tile. In the twin the tile links to the happy path; this page is kept as a record of the error state.
12InformationNew condition - Stomach / digestive problemsGET /2/OnlineConsultationInformation?ess=STOMACH
13Stomach / digestive problemsNew condition - Stomach / digestive problemsGET /2/OnlineConsultationQuestionnaire?ess=STOMACH
14DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=STOMACH
15SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=STOMACH
16InformationFit note - Fit Note requestGET /2/OnlineConsultationInformation?ess=FITNOTE
17Fit Note requestFit note - Fit Note requestGET /2/OnlineConsultationQuestionnaire?ess=FITNOTE
18DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=FITNOTE
19SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=FITNOTE
20InformationNew condition - Other new conditionGET /2/OnlineConsultationInformation?ess=NEWCOND
21Other new conditionNew condition - Other new conditionGET /2/OnlineConsultationQuestionnaire?ess=NEWCOND
22DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=NEWCOND
23SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=NEWCOND
24InformationOther medical request - Miscellaneous clinical requestGET /2/OnlineConsultationInformation?ess=MISCCLIN
25Miscellaneous Clinical Request KPOther medical request - Miscellaneous clinical requestGET /2/OnlineConsultationQuestionnaire?ess=MISCCLIN
26DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=MISCCLIN
27SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=MISCCLIN
28There is a problemThere is a problemGET /2/OnlineConsultation?OnConCategory=9Captured error state: the site's 'There is a problem' page for the category-9 tile (existing-condition retry run). The tile links to the happy path.
29InformationExisting condition - Health problemGET /2/OnlineConsultationInformation?ess=EXISTING
30Existing condition - health problemExisting condition - Health problemGET /2/OnlineConsultationQuestionnaire?ess=EXISTING
31DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=EXISTING
32SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=EXISTING
33InformationNew condition - Skin / hair / nail problemsGET /2/OnlineConsultationInformation?ess=SKIN
34Skin / hair / nail problemsNew condition - Skin / hair / nail problemsGET /2/OnlineConsultationQuestionnaire?ess=SKIN
35DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=SKIN
36SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=SKIN
37InformationNew condition - Cough / ColdGET /2/OnlineConsultationInformation?ess=COUGH
38Cough / coldNew condition - Cough / ColdGET /2/OnlineConsultationQuestionnaire?ess=COUGHThe 'Cough / cold' questionnaire. The capture includes a validation-error loop (two rejected submissions before success); the twin serves the clean first render.
39DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=COUGH
40SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=COUGH
41InformationNew condition - UTI / CystitisGET /2/OnlineConsultationInformation?ess=UTI
42UTI / CystitisNew condition - UTI / CystitisGET /2/OnlineConsultationQuestionnaire?ess=UTI
43DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=UTI
44SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=UTI
45InformationNew condition - Muscle / joint / bone problemsGET /2/OnlineConsultationInformation?ess=MSK
46Muscle / joint / bone problemsNew condition - Muscle / joint / bone problemsGET /2/OnlineConsultationQuestionnaire?ess=MSK
47DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=MSK
48SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=MSK
49InformationMedication request - Medication requestGET /2/OnlineConsultationInformation?ess=MEDICATION
50Medication requestMedication request - Medication requestGET /2/OnlineConsultationQuestionnaire?ess=MEDICATION
51DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=MEDICATION
52SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=MEDICATION
53InformationOther admin request - Miscellaneous administrative requestGET /2/OnlineConsultationInformation?ess=ADMIN
54Miscellaneous administrative requestOther admin request - Miscellaneous administrative requestGET /2/OnlineConsultationQuestionnaire?ess=ADMIN
55DemographicsYour detailsGET /2/OnlineConsultationDemographics?ess=ADMIN
56SubmittedYour request has been submittedPOST /2/OnlineConsultationDemographics?ess=ADMIN

Generated from a PHI-scrubbed HAR by build-twin.mjs. Un-captured links intentionally 404.